← cd .. // return_to_app~/apps/barakat-makkiyyah/support
[SYS] // app_support_terminal

Help & Support

App: Barakat MakkiyyahStatus: TICKETING OPENSLA: < 24h Response

Need assistance with Barakat Makkiyyah? Review the troubleshooting steps below or submit diagnostic details to our support queue.

[01] // Common Diagnostics & Troubleshooting

Audio Not Playing?

Verify device media volume is turned up and silent mode/Do Not Disturb permits media playback. Ensure Bluetooth headphones or external audio outputs are active and properly paired.

Text Sizing & Readability

Tap the “Settings” icon on the top header inside the app to adjust Arabic typography scale (Small, Normal, Large, Extra Large) and switch between Day / Night / OLED High-Contrast themes.

Recitation Paths (Hizb vs 1/3)

Use the filter selector on the library dashboard to divide the 805 selawat into 7-day hizb cycles or 3-day thirds for guided daily reading schedules.

[02] // Submit Bug Report or Feedback

When reporting unexpected behavior, please include:

  • Device manufacturer and model (e.g. Google Pixel 8, Samsung Galaxy S24)
  • OS version (e.g. Android 15, iOS 18)
  • App build number (found at bottom of Settings screen)
  • A concise summary of steps to reproduce the issue

Direct Support Dispatch

Email: rusdyahmad@gmail.com