← cd .. // return_to_app~/apps/waktusolat/support
[SYS] // app_support_terminal

Help & Diagnostics

App: Waktu SolatStatus: TICKETING OPENSLA: < 24h Response

Need assistance with Waktu Solat prayer calculations or widgets? Check the diagnostic guide below.

[01] // Diagnostic Troubleshooting

Prayer Times Discrepancy?

Verify that your active zone matches your exact district in Malaysia. You can manually select your zone in the app by tapping the zone indicator on the top left.

Notifications Not Firing on Time?

On Android, battery optimization (Doze mode) can delay background alarms. Go to device Settings > Apps > Waktu Solat > Battery > Unrestricted. Ensure "Allow Alarms & Reminders" permission is enabled.

Home-Screen Widget Not Updating?

Operating systems throttle widget background updates if battery saver is engaged. Open the app once to force a fresh data sync, or remove and re-add the widget to your home-screen grid.

Qiblah Compass Calibration

Wave your device in a smooth figure-8 motion away from metal desks, laptops, and magnets to calibrate the internal magnetometer sensor.

[02] // Developer Contact

Direct inquiries, bug reports, and suggestions:

Rusdy Ahmad
Email: rusdyahmad@gmail.com